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OneWayTrucks.net - Frequently Asked Questions           

What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

What is third party service?
This is a service contracted out to people other than the movers. It may include waterbed service, household cleaning or appliance servicing.

Will my movers clean my home once my move is complete?
Most professional movers will clean up any mess they have made during the actual move. However, they don't perform general house cleaning so you must hire a professional cleaning service or perform this task yourself.

What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is partial packing?
This generally includes the packing and wrapping or pictures, mirrors, glass items, lamps, china cabinets, televisions and furniture.

Will my moving company charge me for materials?
Most moving companies will provide quilted pads for protecting your furniture at no additional cost. However, you will most likely be charged for additional supplies such as tape, packing paper and boxes.

Should I disassemble my furniture before the move?
You can do this if you have time, but it's not required. If your movers need to dismantle any furniture, they will reassemble it in your new home.

What should I do if one of my items is damaged during the move?
Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details.

What is a non-binding estimate?
This is an estimate based on the moving company's previous experience with similar moving jobs to yours and it's subject to change.

Should my movers pack my breakables?
We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company.

What items should I move myself if I have time before the move?
We recommend that you focus on packing and moving any highly breakable objects such as pictures and collectibles as well as very sentimental items.